CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit:

Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

Where can I find the most current version of the VMware Horizon Client for my computer or device?

Note: Microsoft Windows users should make sure to install the version of the client available as described below, and not the version from the Microsoft Store. The client download available below is more stable and compatible with the Windows Remote Desktop Service.

In order to ensure you have the best version of the VMware Horizon Client, visit the website. If you see the following options, click the Install VMware Horizon Client icon to download the current version for your computer or device:

If you previously visited the website and clicked the Check here to skip this screen... option, you will see a different screen than what is shown above, but you will still have the option to download the client. For example, on a Windows (x64) computer, click the associated Download the Horizon Client for link near the bottom of the page:

Once the VMware Horizon Client is installed, you are ready to connect to CAEN's Windows Remote Desktop Service. For instructions on using the client to connect, refer to our knowledge base article: How do I connect to a CAEN Windows computer remotely?