CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit:

Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

What is Zoom? How is Zoom used at the University?

Zoom is a cloud-based videoconferencing service at the University that can be used for simple remote, online meetings. It provides group messaging, screen sharing, and the option for recording meetings. It works on multiple platforms (Windows, Mac, Linux, Chrome OS, Android, iOS), and is open to all U-M students, faculty, and staff. Zoom's Webinar feature is available to all U-M faculty members for holding large course lectures or group meetings (up to 1000 individuals).

Refer to the ITS Zoom Videoconferencing website for tips and training on performing common tasks.