CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit: covid-19.engin.umich.edu


Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

What happens to my printing allocation when the term ends? Can I get a refund for my unused impressions?

Printing allocations are neither transferable nor refundable. Unused impressions do not roll over between terms, and allocations are reset at the beginning of each term. Refer to the ITS Sites Printing page for more information.