CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit:

Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

What are some recommended settings when using BlueJeans?

Listed below are some recommendations for setting up a BlueJeans meeting. Note that you can also make these your default scheduling options each time you use BlueJeans:

  • Start meetings without adding a passcode for participants to avoid problems connecting, unless you require the meeting to only be accessible by invitees (i.e. for privacy)
    • All participants will need the Meeting ID and Passcode to join
  • Start meetings without a moderator, so participants can enter without the moderator already being connected
    • The meeting organizer will still retain moderator privileges
  • Always use secure meetings, so room systems will need to enable AES encryption to join, and phones will be unable to join unless the exception is enabled
  • Crop video to best fit the current video layout
  • Enable the silent participant entry mode to disable the entry/exit sounds and banners when a participant enters or leaves the meeting

Of course, BlueJeans users are encouraged to explore these options further, and select the best default settings for their needs.