CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit: covid-19.engin.umich.edu


Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

I have a meeting that I need to call into remotely. What services are available at U-M for videoconferencing?

Refer to the main ITS Videoconferencing website for a current list of the available services at the University. In general:

  • BlueJeans is an audio, video and screen-sharing service that is supported on campus, and available for use by faculty, staff, and students.
  • Zoom and Google Hangouts Meeting are two other popular services used at U-M.

For a comparison of all available options, refer to the ITS Videoconference Tools Comparison chart.