CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit:

Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

How do I enable moderation for my group/email list in Mcommunity?

CAEN recommends that moderation be enabled for all email groups used at the College of Engineering that are managed in MCommunity...

The most secure option is to moderate messages sent to a group from anyone; which will require ALL messages (even those from members) be moderated. This is the most restrictive option, but it reduces the likelihood of an inappropriate or forged message from being distributed to the group members.

To begin, log into MCommunity and find your group. Once viewing the group's listing, click the Settings tab. Under the E-Mail Delivery section, look for Messages can be sent to the group by, and choose Anyone. Click the Save Changes button.

Adding Moderators

After you have configured your MCommunity group's moderation settings as described above, select the Members tab to designate the moderators:

If there are already current member(s) of the group that you would like to designate as moderators, click the checkbox next to their entry under the badge icon. This identifies them as a moderator. As soon as you check the box, the settings will auto-save. Note the help bubble that appears when you hover your mouse over the icons to be sure you're selecting the correct role:

When moderation is enabled, this message will be displayed:   

Special Note: Since the Owners of an MCommunity group are visible to the public (regardless of moderation settings), CAEN strongly recommends designating moderators of a group who are not also owners. This will ensure that spoofed (i.e. non-moderated) messages do not reach the group members by those who would fake an owner's email address.

MCommunity Moderation help

Further help on moderating MCommunity groups can be found on the ITS MCommunity Documentation page.