CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit:

Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

How do I make sure what I write on the whiteboard is included in my lecture recording?

In some classrooms, dedicated cameras are installed to capture anything written on the whiteboard. By default, whiteboards are not included in lecture recordings, however, so be sure to contact to ensure the setting is enabled for your course.

To enable this setting yourself, go to your lecture recording sites and find your course. Follow the Site Info link:

Under Default Options, select Enable Whiteboard:

Enabling this setting will only work in classrooms with whiteboard recording available.

If you require whiteboard recording and are not in one of the equipped classrooms, you can request a reservation via the College's 25Live system.