CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit:

Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

How can I check the network performance of my home Internet Service Provider (ISP)?

If you find that your home Internet connection has become slow or unstable, offers online tools to test your network speed for devices on various ISPs.

If you find the tested speed to be consistently lower than expected, contact your Internet Service Provider directly to further test your connection, and for additional steps to troubleshoot any connection issues. BroadBandNow also has some useful tips for improving your network performance.