CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit: covid-19.engin.umich.edu


Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

I am not an Engineering student, but I am taking an Engineering course. Am I eligible for a CAEN Account?

Yes, if you are registered for a College of Engineering course, you account should be active by the first day of classes for the term. Refer to our CAEN Account Eligibility page for more information.

If you have any trouble logging into CAEN computers after the first day of classes, contact the CAEN Help Desk from assistance.