CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit:

Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

I previously saved a file to my Desktop on a CAEN Windows computer, but now I receive an error when I try to open it. What's wrong?

If the file was created using software launched via AppsAnywhere, you may receive an error if you try to open it by double-clicking the icon the next time you log in, e.g.:

To avoid receiving this error, you should first launch the software via AppsAnywhere, then open your saved file.