CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit:

Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

How do I access my U-M cloud storage accounts from a CAEN lab computer? What is Kumo?

Kumo (originally developed by Indiana University) is a service available on all CAEN Windows computers that allows you to map your U-M cloud-based storage services (e.g. Google Drive or Dropbox) as network drives.

To start using the service, you must first authorize your U-M cloud storage accounts to be mounted as network drives on CAEN Windows computers:

If you do not see this prompt and you have not already authorized your account(s), simply go to the website and sign in with your U-M uniqname and UMICH password. You can then authorize your account to access any or all of the available cloud storage services. You only need to authorize once; all subsequent logins to CAEN Windows computers will automatically have access:

After authorizing, you should see your U-M cloud storage options appear as network drives each time you sign into a CAEN Windows computer:

Using Kumo is preferred over installing "sync" clients or using a web browser, which can utilize much more network resources.

Further information about using Kumo at U-M can be found on the ITS Configuring Kumo page. Questions or problems with using Kumo can be directed to the CAEN Help Desk.