CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit:

Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

Can I add students from outside the University to my Canvas course site?

Yes, adding students who are external to U-M as members of a Canvas course site can be done by clicking the U-M Course Manager option listed near the bottom of the course's site menu (usually located above Settings):

Once the U-M Course Manager window opens, click the Add non-UM users button. You will then be prompted to provide an email address for each non-UM user, and select to which course section(s) they should be added. This will automatically create U-M Friend accounts for them, and add them to your site.

If there are any problems, instructors may also contact the ITS Canvas support team ( for assistance, and include the following information:

  1. Canvas Course Name
  2. A list of each student to add, including:
  • Email Address
  • First Name
  • Last Name