CAEN Knowledge Base
CAEN Knowledge Base

Note: For updates from the College about resources for learning, teaching and working remotely due to the COVID-19 pandemic, visit: covid-19.engin.umich.edu


Enter your question or keyword below to search our knowledge base. At any time, you can click the Blue button in the bottom-right corner of the page to open a Live Chat session with a CAEN consultant. If no consultant is available, you will be prompted to submit an offline message, and the next available consultant will contact you at the email address you provide.

How can I obtain the Engineering Base Desktop for my department?

Faculty and staff who are interested in using the Engineering Base Desktop should contact their departmental IT support staff for assistance.

Support of the Engineering Base Desktop is shared between CAEN and departments. CAEN will work with departmental IT staff regarding a variety of deployment and support issues.