CAEN Knowledge Base
CAEN Knowledge Base

Why can't I save any files to my Windows Home Directory?

You may be unable to copy or save files to your Windows Home Directory for one of two reasons:

  1. The file in question is large enough such that you will exceed your 50 GB quota. In this case, there is not enough room in your Windows Home Directory to save the file, and you will need to clear out some space in order to continue.
  2. The file may be infected with a known virus or malware. The storage server uses anti-virus software to scan all files as they are copied to the server. If a file is infected, you will not be allowed to save the file.