CAEN Knowledge Base
CAEN Knowledge Base

How do I enroll a device with Duo Two-Factor Authentication at U-M?

There are a few steps necessary to enroll a device and start using Duo Two-Factor Authentication at U-M:

  1. First, review the available options and decide which are right for you, including which device(s) you may want to enroll (you can enroll one device, or multiple devices). Registering multiple devices is especially helpful as a backup, in case you may be without your smartphone when you need to log in.
  2. Complete the online enrollment procedure for each device you want to enroll.

If needed, an option is also available to obtain a hardware token.

Questions or problems related to enrolling in Duo can be directed to the CAEN Help Desk, or sent via email to