CAEN Knowledge Base
CAEN Knowledge Base

Why do I receive a "Registration is now closed" error when attempting to log into my WordPress site?

Many people at the University of Michigan have more than one Google account:

  1. A U-M Google account associated with their uniqname@umich.edu email address
  2. One or more personal Google accounts, like those associated with gmail.com email addresses

CAEN's WordPress service uses Google accounts for authentication, so it is important to be logged into the correct account associated with a WordPress website when attempting to make edits. Otherwise, one may see the following error:

In these situations, it is necessary to first log into the correct Google account, and try to access the site again. If one is logged into more than one Google account at the same time, they will either be given the option to choose the account they want to use, or will need to "switch accounts" within their browser before attempting to access a site. More information on using multiple Google accounts at once can be found on the Google Accounts Help page.